The auto attendant professionally manages all your incoming calls. It greets callers in a polite and business-like manner and provides them a menu of options for call routing to the appropriate extensions.

Auto Attendant – Advanced Features

The automated attendant comes with features such as:

• Dial by name
• Dial by extension
• Dial by department
• Voicemail to email
• 1-to-5 digit extensions
• Music on transfer
• Do Not Disturb

Impressive Call Routing with ‘Find-me/Follow-me’

The auto attendant is designed to offer impressive call routing:

• A special call routing facility, ‘find me follow me’ routes unattended calls to a set of pre-determined phone numbers including cell phones or home phones. This facilitates communication with your callers even when you are not in your office.
• Redirected calls that remain unanswered are automatically directed to the voicemail boxes of your phone system. This means callers will never hear line-busy signals or have their calls left unattended. Voicemail box messages are forwarded as audio files to your e-mail inbox, further ensuring that you never miss a call.

All these benefits of the auto attendant feature of your hosted PBX phone system enhance customer service, reduce caller on-hold time, save time and money, and boost staff productivity, adding to the credibility of your business.

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Efficiently Handles Business Calls

The auto attendant routes calls very efficiently. The system helps your main office connect to callers and employees whenever necessary, without having to set up a live receptionist to do the job.

The automated attendant can be customized to suit the needs of users. The system can be pre-programmed to deliver personalized messages during business hours and off-business hours. The system also connects callers easily to various departments and employees. Callers can choose from a menu of options to connect to the extension they need. The auto attndant handles several calls coming in simultaneously without giving off line busy signals.

Auto Attendant – Versatile Features

Callers can choose call groups or departments using the menu of options that the virtual receptionist offers. Some of the options available to route calls are:

• Dial by name
• Dial by extension
• Dial by department
• 1-to-5 digit extensions
• Find-me/Follow-me call forwarding
• Voicemail to Email
• Do Not Disturb

Barrier-Free Telecommunication

The advanced call handling facility saves a lot of time as it facilitates instant call routing. The tasks that the automated attendant performs include:

• Transfers calls without a receptionist
• Connects calls to remote extensions
• Responds to all incoming calls and connects them to the appropriate extensions
• Reduces caller on-hold time
• Eliminates busy signals
• Improves staff productivity
• Improves customer service
• Saves time and money
• Eliminates need for additional hardware

The full featured auto attendant phone system helps small businesses promote a Fortune 500 company image. Reliable service providers offer a wide range of plans to suit businesses of all sizes, maintain the necessary infrastructure and offer the advanced phone system at affordable rates.

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Advanced PBX Features for Efficient Call Management

Small business PBX phone systems have all the advanced communication features of the expensive telephone systems that big business firms have. These include auto attendant, find-me/follow-me call forwarding, voicemail, automatic call distribution, fax to email, voice to email, caller ID and more.

The auto attendant manages calls efficiently. It greets callers with recorded salutation messages and presents them with options such as dial-by-name, dial-by-extension and more. Call transfer to the right extensions is performed according to the choice opted by the callers. The system skillfully manages numerous calls coming in together and executes quick call transferring without transmitting connection busy signals. This virtual receptionist completely does away with the need to appoint call answering personnel in your office.

Enables focus on Business Functions

By implementing this phone system, your business can be proficiently managed even from overseas locations. Through its excellent find me follow me call forwarding option, calls from your main business phone numbers can be forwarded to your alternate phone numbers including cell phones and residential landlines set as extensions. Calls that are not answered within a specific number of rings are straightaway routed to the voicemail box, where callers can leave voice messages. This helps small businesses to focus on their core functions without worrying about missed calls. Voice messages forwarded to your email account enables you to respond to your customers without delay.

PBX Functions at Reasonable Charges

One of the biggest advantages of the small business PBX phone system is that all its features can be availed pf without installing expensive premise-based equipments. The service provider maintains the required hardware at their site and offers PBX functions through a hosted server using high speed Internet or telephone networks, at reasonable monthly rents.

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Reducing Telecom Expenses

The innovative hosted PBX system functions through an IP network. Installing the simple infrastructure is inexpensive and the small business office does not have to go in for any additional hardware at their premises. This is in contrast to the conventional phone system which is costly to set up. Efficient communication is facilitated through the existing phone line and IP network. Multiple extensions can be easily accommodated through a single phone line.

VoIP Enabled Hosted PBX with High-End Functionalities

Hosted PBX systems have capability to transfer any number of calls irrespective of location. They come with an advanced ‘find me follow me’ call forwarding feature that routes all unattended calls to your personal, residential or any other given number. If lines are busy, callers can leave messages in the voice mail box of the PBX phone system.

Provide the Best Customer Service

PBX phones have all functionalities to enrich the business communication experience. Callers to the small business office enjoy the professional interface offered by the system’s auto attendant or virtual receptionist. The auto attendant automatically greets and directs callers to the appropriate extensions. So with the VoIP-enabled hosted PBX, there is no need to employ additional call handling personnel in the small business office.

Other advancements in this phone system include call waiting, call conferencing, direct inward dialing, caller ID blocking, custom greetings, music on hold, and speed dialling. Greetings and messages can be customized to suit office hours and after.

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The advanced VoIP capabilities of these phone systems help a small office maintain a good communication system at highly affordable rates.

VoIP Capabilities reduce Telecommunication Expenses

The VoIP capabilities of PBX phones come with a host of advancements to reduce telecommunication expenses. As voice data is transferred through an IP network, there is no need for an expensive premise-based PBX system. All extension phone lines in the office are efficiently integrated with the support of the web interface. The service provider maintains the necessary infrastructure and charges a modest monthly charge for the service. No additional lines need to be installed and the system operates using the existing phone line and a dedicated broadband connection.

PBX Phone Systems for a Professional Image

PBX systems have a host of caller-friendly features which ensure uninterrupted communication and provide the small business office with a professional image. The auto attendant ensures that no calls are left unattended. Callers enjoy a professional interface incorporating welcome messages and voice recordings to direct the calls to the desired extensions. Call management options include dial-by-name, dial-by-extension, group dialing and zero out to live operator. In case a call goes unattended, callers can leave a message in a voicemail box. The messages are also forwarded to specified e-mail accounts.

Many Advantages for the Work Force

With the PBX phone system, incoming calls can be routed to cell and land phones, anywhere. So employees can work from the office, from home, work sites, or even when they are traveling. The small business can set up virtual offices at no additional cost. Every virtual PBX service includes integrated, hassle-free conferencing, so that employees can be got together at short notice and with minimum hassles.

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PBX Phone Systems – Make Your Business Sound Big

You can deliver customer-oriented services with PBX phone systems. With their auto attendant feature, all calls are automatically attended to and greeted with professional sounding welcome messages. Callers can choose an option from a caller menu to route calls to the desired extensions without giving off any line busy signals. These phone systems can connect many calls coming in simultaneously to multiple departments or individual extension lines.

In case the expected extension line is not available, the special voice mail facilities incorporated in these systems let callers leave voice messages in the voice mail boxes of the PBX system, which can be conveniently retrieved by the user. All these advancements of the expensive PBX make your callers feel that interacting with a big corporation.

Advanced Features to facilitate Business Communication

If you are on the move or have have offices in different locations, you may not be able to stay in touch with your callers all the time. Virtual PBX systems come with special advancements to connect callers and clients all the time. With the find me follow me service, calls are automatically redirected to your personal numbers or other given numbers. You do not have to worry about missing any important business calls. In addition, the system comes with advanced telecommunication features like:

• Caller ID
• Call screening
• Music on hold
• Voicemail
• Fax mail

Save Cost

Unlike the case of traditional phone systems, PBX phone systems do not necessitate the installation of expensive hardware in your office. The PBX phone system can be integrated to your existing phone line. You can also get a dedicated local or toll free number from the service provider to further enhance your business communication prospects.

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Stay Connected at All Times

With a hosted PBX system, you can stay connected with your callers 24/7. The system’s advanced communication features such as auto attendant, fax to email, call conferencing, voice to email, call forwarding, call waiting, caller ID and so on, makes this possible. The auto attendant manages all incoming calls competently. After greeting callers in a professional manner, the system provides them with a list of options including dial by name, dial by extension and more, so that calls are transferred to the proper extensions. This virtual receptionist manages multiple calls arriving simultaneously with outstanding efficiency and routes calls without sending out ‘line busy’ signals.

The find-me/follow-me call forwarding feature enables calls from main business phone numbers to be forwarded to alternate telephone numbers assigned as extensions. If all phone lines are busy, calls are transferred to the voicemail box, so that callers can leave messages. Voice messages are also forwarded to designated e-mail accounts as audio file attachments. In short, the hosted PBX system enables your office to connect anywhere at all times.

Reduce Telecommunication Expenses

The hosted PBX Phone System significantly reduces your telecommunication expenses by facilitating calls to local and international locations to be made at minimum charges. It offers the facility to maintain several extensions from an existing telephone connection. Even if you plan to expand your business, you would not have to incur any more expenses on your phone system. With the hosted PBX system, you can establish their business presence anywhere without setting up physical offices.

Hosted PBX System at Minimum Investment

To implement hosted PBX system in your settings, all you need is a phone connection and a dedicated broadband connection. The service provider maintains the necessary infrastructure and offers your office the service at reasonable rates.

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Hassle-Free Business Communication with Hosted PBX

Hosted PBX systems are equipped with several features that help handling of business calls in a professional manner. Features like auto attendant, find me follow me call forwarding, voicemail, fax to email, voice to email, fax, call forwarding, customizable menus and call conferencing facilities allow users to manage their business calls quite effortlessly and avoid the hassles associated with call management.

The auto attendant greets callers to the office with suitable salutation messages. It provides the callers with a list of options including dial by name, dial by extension and more, so that calls are transferred to the proper extensions. This virtual receptionist manages multiple calls arriving simultaneously with outstanding efficiency and routes calls without sending out ‘line busy’ signals.

Through the sophisticated find-me/follow-me call forwarding feature, calls from main business phone numbers can be forwarded to alternate telephone numbers assigned as extensions. If all phone lines are busy, calls are transferred to the voicemail box, so that callers can leave messages. Voice messages are also forwarded to designated email accounts as audio file attachments.

Lost-Cost Phone System – Easy Installation

Additional hardware and numerous extension phone lines are required to implement conventional telephone systems. However, all hassles of installation can be conveniently avoided with PBX systems. The small business does not have to install expensive infrastructure in their premises. Just a phone line and dedicated internet connection is enough to get started with these services. The necessary equipment is maintained at the service provider’s site.

Due to the rise in demand for hosted PBX phone systems by small businesses, reliable service providers offer the hosted PBX at highly affordable rates.

PBX Phone Systems – Flexible Features for Easy Connectivity

PBX phone systems are equipped with flexible features for easy business telecommunication. Their easy call connectivity facilities let users get in touch with their clients and employees at any time and from anywhere. Using the flexible menu options, calls can be effectively directed to different departments or persons in different locations. The dial by name, dial by extension and zero to live operator features of these phone systems allow callers to reach the appropriate phone lines.

Businessmen can keep in touch with their customers even while on the move. For situations where extension phone lines are not available, the PBX systems offer the advanced find me follow me call forwarding facility. It allows all unattended calls to be easily redirected to the office number, home number or cellular phone number of the users. Some of the other flexible call management facilities of these phone systems include auto attendant, call waiting, music on hold, voicemail, fax to email service, call conferencing, call transfer and after-hours emergency service.

Expandable Phone System for Flawless Telecommunication

PBX phone systems are expandable; any number of extension lines can be easily configured to them. It is not necessary to install any additional hardware in your premise. Instead, it would need just a phone line and dedicated broadband connection, to set up multiple phone lines in a particular setting. Calls can be easily transferred through the IP-based computer networks.

With various service providers offer a wide range of facilities at affordable rates, flexible and expandable VoIP phone systems help small businesses to thrive.

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Experience Sophisticated Features at Nominal Rents

PBX phone systems come with sophisticated call handling features that are usually found in expensive conventional telephone systems. These include auto attendant, find-me/follow-me call forwarding, automatic call distribution, voicemail, fax to email, caller ID, call conferencing, music on hold, customizable-menus and more.

All these stylish features can be enjoyed without having to purchase and install any premise-based hardware. The entire system is operated by the service providers and PBX functions are delivered at nominal monthly rents using broadband Internet or telephone connections

Automated Attendant boosts Business Image

The automated attendant that the ip phone system features saves the business office the expense of employing call handling personnel. This virtual receptionist manages multiple calls arriving in unison with exceptional efficiency. It greets callers with recorded messages and presents them with a group of options such as dial-by-name, dial-by-extension, zero out to live operator and more. Based on the caller’s choice, calls are immediately diverted to the preset extensions without giving off connection busy signals. The virtual receptionist can also be customized to play information about the products and services offered by the organization, further boosting its business image.

Managing Voice and Fax Messages through E-mail

In the competitive business world, unattended customer calls can mar the office’s image. The sophisticated call forwarding option of the PBX phone system solves this issue by enabling calls to be taken on personal telephone numbers, including residential and cell phone numbers assigned as extensions. Unanswered calls are immediately transferred to the voicemail system, allowing callers to leave personal voice messages. Voice messages are also forwarded to email accounts. Even fax messages can be forwarded to e-mail accounts using this phone system

The high-tech call management features and affordability has made the PBX phone systems the preferred telecommunication system of business establishments all over the world.

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